Final week was a terrific week for us. Many of our Cayuga Collection Inns and Lodges in Costa Rica gained prestigious awards or made essential TOP lists from Conde Nast Traveler (Grano de Oro, Finca Rosa Blanca, Arenas del Mar and Lapa Rios), Journey & Leisure (Arenas del Mar) and Tripadvisor (Kura). The travel and leisure business is underneath increasing stress to surpass expectations with a view to maintain buyer loyalty and this requires a culturally fluent workforce with glorious communication abilities. Hiring, training and retaining top talent throughout the globe is more crucial than ever. Furthermore, expanding into rising markets requires increased cultural dexterity when negotiating with governments and companions, adapting companies to local shopper needs and implementing applicable advertising campaigns.
The necessity for journey apps starts lengthy before the journey. For those trying to snag the very best deal on airfare, there’s Momondo (free on iOS and Android ), Priceline (free on iOS and Android ), Hopper (free on iOS and Android ), Skyscanner (free on iOS and Android ) and Hipmunk (free on iOS and Android ). TNS are market leaders within the provision of research and consultancy services to companies and organisations within the travel, transport, tourism and leisure industries.
PET is a searchable database of 25,000 pet-friendly lodges, B&B’s, ski resorts, and beaches. It additionally lists worldwide vaccination necessities and quarantine policies. LDC has more than 35 years of experience within the journey and leisure sector, having invested more than Â£275million to assist over 25 management teams, together with plenty of high profile brands.
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Our observe record of helping purchasers successfully remodel their companies – by designing and launching new gives; building world-class dynamic pricing, CRM, and loyalty programs; undertaking operational excellence initiatives and alter administration programs; and designing organizations for superior efficiency – has made Oliver Wyman a trusted advisor in this sector.